Dragonfly Kids will issue Tax Invoices for all purchases made either in-store or online.

Please make sure you have enough funding in your NDIS plan for consumables/Low cost assistive technology before purchasing.


If you are Self-Managed – 2 options available

1.Order and pay as normal and you will receive an invoice for you to submit to NDIA for reimbursement. For this option will send items out straight away.

2.Order now and PAY LATER

    - Add items to cart and proceed to checkout. Make sure you add participant name and NDIS number in the Company Name Box at the checkout.

    - Proceed to payment method and select NDIS Self Managed

    - Your order confirmation email will have a PDF link to your invoice for you to submit to NDIA. If you do not receive this email, please email us at hello@dragonflykids.com.au

    -  Once you receive the funds, you pay us directly into the account listed on your invoice. Please leave order number as reference and send us an email confirming your payment.


If you are Plan Managed

For plan managed, please select NDIS Plan managed as your payment option and make sure you enter participants name and NDIS number in the Company Name Box at the checkout.

You can either pass the invoice on yourself to your plan manager or we can send the invoice directly to them (for this to happen you must enter your plan mangers email at the checkout).

Once payment has been received we will dispatch via your selected shipping option.


At present, we are unable to process NDIS Agency Managed Order requests – this is NDIS plans managed directly by the NDIA.